5.5 Given a scenario, troubleshoot common issues with mobile devices
- Common Symptoms
- Poor Battery Health
- Swollen Battery
- Broken Screen
- Improper Charging
- Poor / No Connectivity
- Liquid Damage
- Overheating
- Digitizer Issues
- Physically Damaged Ports
- Malware
- Cursor Drift / Touch Calibration
Common Mobile Device Issues
These issues apply to laptops, tablets, and smart phones.
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