5.6 Given a scenario, troubleshoot and resolve printer issues

  • Common symptoms
    • Lines down the printed pages
    • Garbled print
    • Toner not fusing to the paper
    • Paper jams
    • Faded print
    • Incorrect paper size
    • Paper not feeding
    • Multipage misfeed
    • Multiple prints pending in queue
    • Speckling on printed pages
    • Double / echo images on the print
    • Incorrect color settings
    • Grinding noise
    • Finishing issues
      • Staple jams
      • Hole punch
    • Incorrect page orientation

Common Printer Issues

Think about how paper travels through the printer, from the paper tray to the output basket.  Then think about the locations in the printer where the print quality could be affected.