Part 171: Quality Metrics
(OUTPUT Project Quality Management: Plan Quality Management)
- A Quality Metric is a specific product/project attribute that must comply with a quality measure
- For example, if we are manufacturing bottled water, no bottle of water may contain more than one gram of lead. This metric applies to each product leaving the factory.
- Or, if we are manufacturing bottled water, we could say that no more than 10% of bottles can test positive for lead. And at least 98% of our bottled water deliveries should be on time. This metric applies to the process.